The district maintains a limited supply of Apple and Dell laptops and iPads, purchased with COVID-19 pandemic relief funds, for loan to part-time faculty. Devices are loaned by academic quarter on a first-come, first-served basis with the approval of your Dean.
Request a loaner device
Before you start, you will need the names of your Dean and your Division Administrative Assistant.
- Go to helpdesk.fhda.edu in your browser.
- Log in with your MyPortal ID and password.
- Submit a Part Time Faculty Computer Loan request. [VERIFY CURRENT NAVIGATION PATH IN FRESHSERVICE — e.g., Request a Service → Part Time Faculty Computer Loan.]
- Complete the form and submit it.
Your Dean approves or declines the request. Loans are normally for one academic quarter; if your Dean believes you need the device longer, the loan can be set for up to three academic quarters. If the request is approved, ETS staff will contact you to schedule an appointment to pick up the device.
Return the device
- When you pick up the device, you will sign a document showing the return date. Make sure you receive a copy so you know when the device is due back. You have up to 5 business days beyond the return date to return the device to ETS.
- If you need the device for an additional academic quarter, contact your Dean. The maximum total loan time is three academic quarters.
While you have the device
Use of the device is governed by BP 3250: Computer and Network Use — Rights and Responsibilities (BoardDocs).
If you have any problems using the device, contact the ETS Call Center at (408) 864-8324, or log in at helpdesk.fhda.edu with your MyPortal credentials and submit a Request for Help.