This section of the ETS website covers what to look for, what to do, and how to report a cybersecurity concern. You will not get in trouble for reporting something that turns out to be harmless.
Report a Concern
Urgent Issues
If your account may be compromised, you clicked a suspicious link, you see a ransom message, or a device is lost or stolen, call the ETS Help Desk at 408-864-8324, Monday through Friday, 7:30 a.m. to 4:30 p.m.For everything else, please submit your concern using the cybersecurity report form.
If you already clicked or shared your password
- Change your password right away, from a different device if you can.
- Deny any Duo prompts you did not start.
- Contact the Help Desk immediately. Do not wipe the device or try to fix it yourself.
See Report a Concern for the full steps.
In This Section
- What to Look For
Warning signs in messages, on your account, and on your device, plus the scams that target college students and employees. - Report a Concern
What to do first, what to report, and the form for reporting a possible breach, threat, or incident. - Training
Short security awareness videos and everyday habits that keep your accounts and devices safe. - Incidents and Updates
Public notices about current and past security incidents that affect the District.