Meet The ETS Team
Educational Technology Services (ETS) is the centralized technology organization serving the Foothill-De Anza Community College District. Our division is responsible for delivering secure, reliable, and forward-thinking technology solutions that support student learning, operational effectiveness, and innovation across Foothill College, De Anza College, and the District Office (Central Services).
ETS provides comprehensive leadership and support across all major areas of information technology, including enterprise systems, instructional technologies, client services, network infrastructure, cybersecurity, and digital transformation initiatives. From overseeing the Banner ERP system and implementing emerging technologies to managing districtwide technical support and cybersecurity operations, our teams work collaboratively with faculty, staff, administrators, and students to meet the evolving needs of our academic and administrative communities.
We are committed to fostering a technology environment that is inclusive, accessible, and aligned with the District’s mission and strategic goals. ETS plays an essential role in operational planning, process improvement, and cross-functional coordination – enabling the colleges and the District to effectively serve our students
In addition to core services, ETS serves as the administrative and operational home of the Digital Center for Innovation, Transformation, and Equity, a statewide initiative supporting equity-minded digital infrastructure and services across California’s community colleges. Through this work and other partnerships, we are helping shape the future of technology in higher education, locally and statewide.
Whether you are looking for assistance with enterprise applications, technology planning, network access, instructional tools, or data solutions — ETS is here to support you. We invite you to explore our services, reach out to our leadership, and partner with us in advancing technology that empowers learning and institutional excellence.
ETS Management and Departments |
|
|---|---|
|
|
Dr. Jory Hadsell serves as the Vice Chancellor of Technology and Innovation and Chief Technology Officer for the District, leading the Educational Technology Services (ETS) division in districtwide technology strategy and planning, infrastructure services, enterprise systems, digital transformation and innovation, end-user support, and cybersecurity in support of student success and institutional effectiveness. With a focus on aligning technology initiatives with the District’s mission, Dr. Hadsell works closely with administrators, faculty, staff, and students to ensure that ETS delivers scalable, secure, and responsive services that meet the evolving academic, administrative, and operational needs of the community. He provides executive leadership for major systems and infrastructure modernization efforts, long-term IT planning, and data governance, and serves as a primary liaison with state and national partners on technology-related initiatives. Dr. Hadsell also serves as the executive sponsor for the Digital Center for Innovation, Transformation, and Equity, which supports statewide collaboration and digital equity efforts, the California Virtual Campus initiative, which supports statewide expanded online learning access and professional development, and serves as a member of the leadership team for the Common Cloud Data Platform project. Through this work and his broader leadership, he is committed to fostering inclusive, student-centered technology ecosystems that expand access, support success, and strengthen institutional capacity across the higher education landscape. |
 |
Kevin Metcalf, Associate Vice Chancellor of Networks & Client Services Kevin Metcalf provides strategic direction and operational leadership for the District’s technical infrastructure, including but not limited to bond-funded technology projects, network infrastructure, end-user computing environment, technical support services, and cybersecurity operations. His primary responsibilities include oversight of the districtwide Help Desk, campus support teams, and network and systems administration. working in close coordination with district stakeholders to ensure responsive support for instructional and administrative needs, while advancing the District’s efforts around infrastructure modernization and delivering secure, reliable, and high-performing technology services. |
 |
Jerrick Woo, Associate Vice Chancellor of Information Systems & Operations Jerrick Woo provides strategic direction and operational leadership for the District’s
enterprise applications, administrative and academic information systems, technology
infrastructure, and cybersecurity operations. His primary responsibilities include
oversight for the Banner Enterprise Resource Planning (ERP) system and its associated
platforms supporting student services, fiscal operations, and human resources, as
well as the technical project management and business continuity functional areas,
working in close collaboration with district stakeholders to support digital transformation
initiatives and the effective deployment of shared, districtwide applications. |
 |
Justin Schultz, Director of Strategic Planning & Operations Justin Schultz provides strategic direction and operational leadership across a broad
portfolio of initiatives, including planning, budget management, contract administration,
and coordination of technology grants to support districtwide priorities. His primary
responsibilities include vendor engagement and management, coordinating cybersecurity
operations in collaboration with technical leadership, and managing administrative
workflows, communications, and internal infrastructure to support cross-functional
teams, while also serving as a member of the leadership team of the Digital Center
for Innovation, Transformation, and Equity and Common Cloud Data Platform (CCDP) initiative. |
ETS Help Desk
| The Online Help Request: | Request Help via Phone: |
|---|---|
|
|
Educational Technology Services Organizational Chart
