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Remote Work and Instruction Support Documentation

Remote Instruction Support

Zoom (free account for hosting/attending online meetings)

Canvas FH (online instruction tool)

Canvas DA (online instruction tool)

Jabber (to take/make calls from your FHDA phone number on your cell phone or computer). **Please read this important Jabber note first.  See Telephone Options Information and FAQ

Office 365 (to store, share, and collaborate on documents)

MS Office Suite (available for download on the Portal. Log into the Portal, then click on the "Office" tile (in the Staff section), then "Download Office" (top right hand). Then choose "Office 365 apps".

Voicemail greeting: How to change (see Setup Option 4 to record/switch greetings)

Email auto response/vacation message: How to change

VPN  (**ONLY needed to access Banner 9/INB and SARS remotely). See FAQ here.

Adobe Sign (to send and receive signatures)

Adobe Creative Suite (download instructions)

Troubleshooting suggestions for home wifi issues

Security reminders for work at home-computers and data

Two free months of internet for low income families