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  Learning Technologies / Training

Phones and Voice Mail

 

Voice Mail Tips Icon:


Access Voice Mail

Initialize Voice Mail

Listen to Messages

Phone Manager

Record/Send Messages

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Access Your Voice Mailbox

From your phone:

 
  • Dial voice mail extension:
    - 7999 at Foothill
    - 8999 at DeAnza
  • Enter your security code

From another phone with voice mail

 
  • Dial voice mail extension:
    - 7999 at Foothill
    - 8999 at DeAnza
  • Press * #
  • Enter your mailbox number
  • Enter your security code

From another phone without voice mail

 
  • Dial voice mail extension:
    - 7999 at Foothill
    - 8999 at DeAnza
  • Press #
  • Enter your mailbox number
  • Enter your security code

From outside the office

 
  • Dial voice mail extension:
    - 1 (650) 949-7999 at Foothill
    - 1 (408) 864-8999 at DeAnza
  • Press #
  • Enter your mailbox number
  • Enter your security code

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Initialize Your Voice Mailbox


Introduction

 

The first time you access your voice mailbox, you will be asked to initialize your mailbox. You must complete the initialization process for your mailbox to accept messages.


Procedure

 
  • Dial voice mail extension:
    - 7999 at Foothill
    - 8999 at DeAnza
  • Enter the default security code 0000
  • Follow the initialization prompts to
    - Change your security code
    - Record your name
    - Record your personal greeting

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Listen to Messages


Getting Started

 
  • Press 1 to listen to new messages
  • Press 5 to listen to saved messages

Pause/Resume

 
  • Press 1 to pause
  • Press 1 again to resume

Delete Message

 
  • Press 4 to delete a message
  • If you pressed 4 before the entire message was repeated, then you will be prompted to press 4 again to confirm that you want the message deleted

Save Message

 
  • Press 5 to save a message

Reply toMessage

 
  • Press 8 to reply to a message
  • You will be prompted to press 2 to begin recording
  • Press 2 again to end recording
  • Press 5 to send the reply

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Record and Send Messages Within Voice Mail


Introduction

 

You can quickly record and send a message to one or more voice mailboxes with a few simple steps.


Send a Message to One Recipient

 
  • Access your voice mailbox
  • Press 2 to record and send a message
  • Enter the mailbox number of the message recipient
    Note: If you need to send this same message to multiple recipients, you will have the opportunity to do so after the message has been created. For now, just enter the number of the first recipient
  • Press 2 to start recording
  • Press 2 again to stop recording
  • Press 5 to send the message

Send a Message to Several Recipients

 

After sending the message to the first recipient, you will be asked how to proceed:

  • If you want to send to other recipients, press 1.
    Enter in the next mailbox number. Press 5 to
    send the message.

  • Repeat above procedure for all recipients.
  • When you’re done sending this message to all recipients, press 9 to remain within voicemail,
    or hang up.

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Phone Manager


Introduction

 

CallXpress provides a number of features that let you customize the way your mailbox works. Use Phone Manager features to modify your mailbox to meet your needs at any time.


Record a Personal Greeting

 
  • Access your voice mailbox
  • Press 3 to access Phone Manager
  • Press 1 to access Personal Options
  • Press 3 to enter Personal Greeting area
    • Press 1 to record a message for when the line is busy
    • Press 2 to record a message for all other times. If you have an existing greeting, it will be played for you. You can then discard the message or record a new message
      • Press 4 to discard the existing message
      • Press 2 to record a new message
        • Press 2 to start recording.
        • Press 2 to end recording
        • Press 5 to save the new message
        • Press 6 to review the new message

Access Voice Mail | Initialize Voice Mail | Listen to Messages | Record and Send Messages | Phone Manager

 
 

 

Last Updated: Monday, March 17, 2003 at 3:02:58 PM
©2009 Foothill-De Anza Community College District

 
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