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ETS: Multimedia Support

Multimedia Support

 

Please place your requests for audio visual/multimedia equipment reservations at least 24 hours in advance so that we can be sure to confirm your request. If you wish to borrow the equipment on a Monday, please place your request no later than the previous Thursday. You can place your requests at http://etshelp.fhda.edu , or by calling us at (408)864-8324.

All equipment borrowed needs to be picked up and returned by you (not a student) at the appropriate campus Technical Services Department. At Foothill, Technical Services is located in FH 5800, and at De Anza, it is in room LCW 124. Depending on the type of equipment, you can schedule multimedia equipment for up to two weeks at a time. If equipment cannot be returned at the scheduled time, please inform ETS by calling the Call Center at (408)864-8324.

If you are experiencing an emergency with classroom multimedia equipment, please call the Call Center at (408)864-8324, then press 2 (during normal working hours of 7:00 am-5:00 pm, M-F), or press 3 after hours (M-TH from 5:00 pm-6:30 pm). This will allow you to leave us a voicemail which will page an ETS personnel to assist you as soon as possible. It is crucial that you leave a contact number (either the phone extension in the room you are in or a cell phone number). This is because very often your issue can be resolved very quickly over the phone.

 

Multimedia user guides

 

Please look at the console of the equipment you are trying to use, and select the appropriate link below to download a user guide (PDF format). Print out for your useage.

 

IMPORTANT NOTE: "PIC MUTE" should only be used during the class and not when the class is over. "PIC MUTE" does not replace the "OFF" button on the system.

 

Extron Single Projector System (Standard classroom at DA and FH)

Extron Dual Projector System (FH 5100 and 5600)

FH Dining Room

FH 3504

FH 4002 and FH 4004 (KCI)

FH 4501 and 4502 

FH 4600,  4700, 4800 

FH 8401

DA A11

DA VPAC (written instructions)

DA VPAC (photographic instructions)

DA MLC (DA campus)

Sunnyvale Center