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  ETAC Committee

November 19, 2008 Minutes

 

  EDUCATIONAL TECHNOLOGY ADVISORY
COMMITTEE

November 19, 2008

ATTENDEES: Beth Grobman, Stan Judkins, Drake Lewis, Judy Mowrey, Mike Murphy, Javier Rueda, Fred Sherman, Pamela Wilkes, Tim Woods

GUESTS: Sharon Luciw, Chien Shih, David Gillett

Convened:  12:34pm

1. APPROVAL OF THE MINUTES (Fred)

  • Will stand approved as posted
  • 2.  GENERAL NEWS (ALL)

  • Javier thanked the committee for agreeing to create a position on the committee for SEIU
  • Javier was at the November meeting to represent SEIU but said that there might be someone else at subsequent meetings

  • New Apple laptops don't have a fire wire and won't clone over the network
  •  To be discussed at the next Hardware/Software Standards meeting

  • Computers are replaced every four years, on the campuses, through Measure "C"
  • It is up to the campuses when the replacements take place due to other priorities
    There has been a challenge in the way that computers have been replaced on the campuses because we got a lot of Measure "C" funding up front and started in rather large quantities across the campuses

    From a maintenance standpoint it would be best if it could be spread out over the four-year cycle so you don't peaks of deploying computers out
    May be looking in the future how to smooth the cycle out

    3.  INTRODUCTION (ALL)

  • None done due to the lack of new members to the committee
  • 4. HARDWARE/SOFTWARE STANDARDS (Sharon)

  • Had to pick out a new Dell laptop and desktop at the last meeting because Dell is changing models
  • Optiplex 760 Mini Tower, 3.0Ghz - $1,309
    15" Latitude E6500, 2.26Ghz - $1,745

    5. EIS STATUS (Chien)

  • 3 major track events going on simultaneously
  • 1.    Independent Validation – Contract with a third party, from the outside, which will generate a traffic load

    1st test will be scheduled at the end of the year
    2 nd test will be mid April in preparation of the July go live date
    3rd test will be just before the finance goes live

    2.    Applications – have all been installed

    Currently be used by the users for training

    3.    The hardware system – as of last week, has been laid down and has been certified by SunGard Banner

    This includes the database, the applications, the front-end web server, the clustering of the front-end web server, the load balancer

  • Have scheduled 2 town hall meetings today to solicit feedback on Luminis 
  • DA – Fireside Room - 1:30 PM today

    6. WIRELESS UPDATE (Sharon)

  • This month working on configuring the new controllers for FH, which will allow ETS to move the existing controller over to Middlefield
  • Waiting for FH to prioritize the deployment after Middlefield

    Priority is being set by the Admin Council
    Can speak to Richard Galope and Shirley Barker

  • Waiting for DA's Tech Task Force and other committees to decide on the next stage of deployment

  • The PO to order the upgrade equipment to support the next deployment phase at DA, should be cut this Friday
  • 7. GIGABIT UPDATE (Sharon)

  • The state was kind enough to upgrade both of our campuses sooner than was expected from a DS3 connection to a 1 Gig connection to the Internet
  • Was successful and both campuses are now on 1 Gig connections to the Internet

    8. MEASURE "C" SUPPORT CHALLENGES (Sharon)

  • A lot of money under Measure "C" and everyone wants everything done at the same time</L>

    There are many other funding sources out there with sunset date on them that might conflict with plans and take priority over what people had expected originally

  • Many problems are encountered when putting IT into new buildings
  • Design process is very long and involved
    We do have a telecommunications and multimedia document, but it doesn't always get followed during the design process
    There is a lot of back and forth between the comments provided by ETS and the design firm hired by the architect
    Contractors don't always have the last minute changes made to the bid documents
    Sharon's staff has to bird dog the process at every step of the way

  • Schedules can be challenges because at first ETS might have two months to move in and because of delays there are two weeks or less

  • ETS is trying to support the construction of new buildings at the same time as other major IT projects

  • Sometimes it takes a good year before being at a maintenance mode in a building

  • Judy suggested that ETS get another funded position to help with overseeing IT in the new construction
  • 9.  CONNECT ED DEPLOYMENT SCHEDULE (Chien)

  • An emergency notification system that the district has elected to acquire
  • Information Systems is working together with Risk Management and HR to set the system up
    The challenge is to get the project rolling and start to be able to handle notifications of any campus wide emergencies, to students, faculty and staff, through electronic means, or by whatever device is chosen
    Currently in the preparation of the survey stage

  • Phase I – should be complete by January 2009
  • This would allow the district to send out, to a limited group of people, an emergency notification message

    Central Services will be the first group used to test the emergency notification system – about 240 users

    Plan to begin testing the middle of January

    Will move testing to faculty and students after completion of Central Service's testing

  • Phase II – Will concentrate on collecting, correcting, and scrubbing the data – would like to have this completed by the end of January, the beginning of February

  • Biggest challenge right now is that the data that is being used is not in the most pristine stage
  • In the past did not collect emergency information for students
    In the HR database, identified a lot of staff who we don't have emergency phone numbers

  • Because of the importance of this project, it has been put on the fast track

  • Javier wanted to know when the information was going to be collected from the general staff and how they will be notified
  • Marsha Kelly is trying to work out this process with Dorene Novotny
    Will collect one emergency contact phone number from each user

    The number will be input into our system and our system will export the information to the emergency contact vendor and from their database, they will start sending out directions and emergency procedures

    The notifications will go out as both text and voice messages
    Messages will be scripted by the PIO (Public Information Officer)

  • This is not an option or choice but a safety issue for everyone at the district
  • The Districts goal is to have contact information for everyone
    If you miss one person there is a possibility that that one person could get hurt

  • Chien's team has gone through our database of emergency contact information and identified those individuals (at this time only staff) who have missing information
  • This information was sent to the presidents of both campuses

    They agreed to speak to their staff and encourage them to provide this information as well as see that the information filters down

    It will not be mandatory for an individual to provide this information

    Want to make sure that those people who have information missing from the database, that when this service comes out, if they don't provide the information they may not get notified
    Information that will be requested will be:
    1)    Emergency contact phone number
    2)    Will your phone be able to receive a text message or only voice?
    3)    Do you want to provide a secondary contact?

  • After the process has been tested out on CS staff and works well, it will be rolled out to faculty and students

  • Marsha Kelly is the person who is heading up the plan

  • Tim wanted to know if the emergency contacts were going to be maintained in a separate isolated database or in the HRS system
  • The number he has in the field for his primary contact is his wife's cell phone number

    How will the data be segmented between being able to contact Tim vs. his wife?

    This was taken into consideration at the very beginning of the database consideration
    The vendor will provide entry into the database for the user to make changes, but the hope is to have all the data come from our own HR  & SI databases
    Have worked out a plan of when and how the data will be sent to the emergency database, which will be an automated process
    There is a differentiator in the database to segregate the information into campus, location and department

    Can notify separately or collectively depending upon the emergency

  • This is a passive system that only sends information out and does not request feedback
  • Part of the message that goes out may be a phone number that you can call to get more information from a live operator

    May also have an 800 number that can be called to get a canned massage to get more details

    10.  SECURITY AUDIT STATUS (Chien)

  • Selected the vendor based upon the review results of the committee
  • Strata Information Group

  • Had an initial meeting with SIG last week to go over the process and the deliverable
  • What is the current state of our data security?
    Analyze all the data that we provide to each division or department, how we safeguard the data, is there any risk to the data, what kind of information can be walked off with and what type of vulnerability holes do we have

  • Kick off meeting for this project is tomorrow

  • The objective of this process is to find any gap between the current process and the future process, which will be a Banner, based security and how we can utilize their consulting effort to better fine tune when we set up a security an access point within the new Banner system
  • 11. COLLOCATION SITE PROJECT STATUS (Chien)

  • Had to take into consideration what would happen if we experienced a major disaster, how could we continue to operate as a viable unit?

  • In the original hardware bid we specifically required a portion of the hardware we bought to be allocated as a disaster recovery set of architecture requirements

  • The collocation bid requirements specified for the location to be within 500 miles from our campus
  • This final place would house the disaster recovery equipment we bought
    This would allow FHDA to operate to a limited capacity

  • Issued the RFP, ITB document on November 14th, anticipate the vendor feedback on questions be conducted on November 26th and go forward with a final recommendation on January 20th
  • Will start the installation-testing phase in February
    Complete the project by May 1st

  • Major focus of this project is to provide recoverability for the EIS platform
  • In the specifications also included the capability to house future mission critical types of systems

    E-mail
    Calendar
    Emergency notification, etc

    This will be real time data replication into the site

    If there is any disruption to our primary site, this site will automatically kick in
    Since Banner is web based, there will be a minimal interruption for the user to be able to log on into the sit
    Our staff will be managing the information at the collocated site
    The collocation site will provide the facility and also hardware assurance

    The equipment going into this site is not as large or as robust or as numerous as what we are putting into L7

    If the system at L7 is disabled for any reason, and we depend on the collocation site to provide this functionality it will not have the full/fast response time capability that the primary system will, it will be limited in its capability but it will still be something we can use to operate on to get to the records to do the minimal and essential functions until we can bring the primary site back up
    Didn't have enough money to replicate everything at the collocation site

  • Not many community college districts that have the capability to put up a collocation site like this
  • 12.  RENOVATION OF L QUAD ISSUES – BETH'S ISSUE (Sharon)

  • Beth heard that there was some concern about the computer equipment that's in the L Quad that runs a lot of the systems on the campus and what would happen to that when L Quad (referring to the data center) is renovated
  • The L 7 data center will not be included in any planned college renovations of the L Quad
    There are plans to build a new district building, which would contain a new data center

    Eventually a good majority of the equipment in the current data center will be moved to the new location
    Some equipment will have to remain on the DA campus because it supports the college directly – also the main point of entry into the campus for voice and data services
    The colleges' renovation of L Quad does not involve the data center

    13.  FUTURE AGENDA ITEMS (ALL)

  • Measure "C" work flow/prompt interface project needs to be taken into considertion in conjunction with the current FRS system and the future Banner system
  • 14. ADJOURNMENT

  • Adjourned:  1:45 pm
  • Next Meeting: Wednesday, December 10, 2008, via video conferencing

     
     

     

    Last Updated: Tuesday, December 9, 2008 at 5:09:30 PM
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