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  ETAC Committee

October 15, 2008 Minutes

 

  EDUCATIONAL TECHNOLOGY ADVISORY
COMMITTEE

October 15, 2008

ATTENDEES: Don Dorsey, Beth Grobman, Rich Hansen, Stan Judkins, Drake Lewis, Kent McGee, Sheri Mines, Judy Mowrey, Mike Murphy, Fred Sherman, Alex Swanner, Pamela Wilkes, Tim Woods

GUESTS: Sharon Luciw, Bob Barr, Chien Shih, David Gillett

Convened:  12:31pm

1. APPROVAL OF THE MINUTES (Fred)

  • Will stand approved as posted

2.  GENERAL NEWS (ALL)

  • Rumor that there is going to be a FH Technology Committee  

    Came up in the Academic Senate
    Kurt Hueg is putting it together
    Will cover issues related to district wide technology implementations, college level issues and needs, and provide feedback to the many project teams operating within the EIS integration

  • The question was raised about how much effort is being put into finding students to serve on the ETAC committee

Have a very difficult time finding and retaining students on the committee

DASB doesn't have a student VP of Technology any more – should contact the DASB President Terell Sterling & John Cognetta
Don Dorsey said he would speak to Daphne Small about ASFC representation

3. HARDWARE/SOFTWARE STANDARDS (Sharon)

  • Had first meeting of the academic year yesterday, on October 14, 2008
  • Took a look at the MAC laptops since they had been updated by Apple

The MAC Book, 2.4GHz, which is our current standard has:

Been made green, lighter and more durable
Had its price increased by $300

The decision was to downgraded the standard to the 2.0GHz processor

Since there was a small turnout at the meeting, the committee was given a week to look at what was talked about and if they had any major issues with what was decided, they could have a discussion next week

  • Discussed the MACBook Air – have had 2 requests for this laptop

Cost is excessive - specked out the costs and one came out to be $2,300 and the other $2,700

Exceeds the threshold for Measure "C" of $1,800

Stan just went to training for Apple laptops and the MACBook is very difficult to repair but the MACBook Air is nearly impossible
Extremely fragile
Whole new image that Tech Services would have to maintain
After some discussion, the committee decided not to accept the MACBook  Air as an exception standard at this time

The new MACBook is lighter (4.5 lbs), it lost 1/2 lb and is more durable as compared to the MACBook Air which is 3 lbs and very fragile

Even though the MACBook went from 2.4GHz to 2.0GHz, it is now even with the Dell laptop

  • Dell is coming out with a new e-version of their laptop the beginning of next year and the committee will take a look at it during their next meeting

4. EIS PROJECT UPDATE (Chien)

  • Have 3 tracks of events going on simultaneously since September

    1.    Team preparation – have formed a core committee

    Major Module Implementation Team – currently working on the business process

    The team will analyze the current business process going on within the District

    2.    Campus awareness of the EIS project

    Have an Internal Update Team – to keep the EIS website updated

    3.    The hardware system

    Have currently finished the acquisition of the system
    The system has been put in house
    It is up and operational
    The Banner Core software is currently being loaded on the system

    The software should be completely installed by October 17th

    Will have a functional system in a very primitive form
    Will be able to start to do training with this system

    The HW is manufactured by HP and the vendor supporting it is a company called ABTECH

    Have been in business for more than 15 years
    We have a two-tier approach with the vendor

    With this two-tier system we can take a pro-active approach

    With this system we have 24/7 coverage where the vendor monitors our system for any breakdowns that appear to be occurring in the system, will notify the manufacturer and can get a replacement to us within 4 hours
    In the meantime our team can be preparing to do the replacement as soon as the equipment is received

5. HYPERION-MAUI REPLACEMENT PROJECT (Bob)

  • Rolled out the Hyperion/MAUI replacement system this summer to the early adopters

    Approximately 70 users on the two campuses have been set up with the replacement system
    Are currently taking additional people as the word gets out

  • Providing access to the MAUI replacement reports on the Hyperion system using the Hyperion query tool through an access tool, remote terminal, from one's own desktop

    Works with either MAC's or PC's

  • Access a remote desktop from your local computer and do the computing on the remote computer

  • Have developed a set of easy to use dashboard type reports that replace all the MAUI reports that were available for the SI, and FR systems

    Not exactly a one-to-one correspondence because the Hyperion tool works differently than the MAUI tool did
    For every MAUI report there is a Hyperion report that will produce the same information
    When logging into Hyperion there are three sets of reports that are available

    Although there are no replacement reports available for HR, since there weren't any in the first place, there is still a folder available for any newly created HR reports

    People in the HR department do access the MAUI database through Hyperion with custom developed queries and they can store the queries and reports in this common folder so they can be shared

  • Has been almost two years since the beginning of the project

    Have developed some expertise in creating reports
    Are currently adapting and modifying the reports that have been created

  • Bob Barr acknowledged Ron Rayas and Jerrick Woo for doing most of the work on this project
  • Had a session on opening day to introduce people to the new system

    Had a room for 60 people and had about 80 in attendance 

  • Now moving into Phase II

    An expansion of the capabilities of the query reports
    Phase I was to simply duplicate what MAUI did
    Have developed templates which should allow for a short turn around time when creating any new reports

  • For those wanting to have access to the system, will need to contact Bob, Ron (for FRS) or Jerrick (for SIS)
  • In MAUI could only do reports one term at a time, with Hyperion can do numerous terms in the same report

    Had to export those reports to Excel for comparison, but with Hyperion can do the comparisons in the Hyperion tool

  • There is a web capability that is not currently being used

    At the moment, don't see any significant advantage to using it

    Felt the experience for the MAC users would be different from the experience of the PC users because of browsers and whether or not plug-ins were available for the browsers
    There may not be any differences for the dash board reports but might be for those who build custom reports

  • Currently have a process in place for getting authorization, which will be slightly modified over the next few weeks

    Currently Bob Barr is the point person

    Involves sending a note to Bob or the Call Center from the supervisor requesting access to one of the data bases, for an employee

    Next step is for Bob to verify the requested access with the data base owners

    1. Hector Quinonez – FRS
    2. Kim Chief Elk – HRS
    3. Kathleen Moberg – DA SIS
    4. Shawna Aced – FH SIS

    After receiving written approval, a request is put in with the Call Center to have the appropriate accounts created
    Someone will visit your office to do an initial setup and some initial coaching

  • If a person already has access to MAUI, they are ready to go

    If they have a MAC, may need to install a remote access application
    All Widows XP's already have the application installed
    Good idea to have Ron Rayas or Jerrick Woo visit your office to set things up and make certain that you can print as well as  give you a little coaching on how to access the existing reports

  • In order to access more than the current quarter and the past quarter, you need to type in the term in the Term Field Filter, in the same format as those terms that already exist in the filter

    This database has all the terms for the past 14 years

  • Fred posed the question about what will happen as we move to Banner, which comes with the Argos & Discoverer reporting tools, how will users be getting their data?

    Bob is still researching

    Planning to do a field visit some time this fall to the College of Marin, who is using the Argos tool, to see how it works
    Saw a demo at a conference and was quite impressed with the tool
    The Argos tool appears to be a very easy tool to use

    The tool is being used across the country and the institutions that are using Banner, can put reports into a library that are then available to other institutions

    We could grab and tweak any of the reports for our own use
    Have not seen a corresponding resource like this for Hyperion

    Have heard some criticism that the tool cannot do very sophisticated kinds of reports, or that it is more difficult to create theses types of reports than it is with the Hyperion tool

    May want to go with both tools

    1. Argos for the simpler, more user friendly reports
    2. Hyperion for the more complex reports

    Oracle bought Hyperion and Bob heard a rumor, at the conference, that Oracle may go with the Hyperion tool as their tool in place of their Discoverer or Oracle Reports tools, which are not particularly user-friendly

    If Oracle goes with Hyperion, it will become a part of their database and it will come at no cost to us

    Bob is planning on calling Oracle to see if they plan to change to the Hyperion tool and get rid of Discoverer and Oracle Reports

    At this time Bob is inclined to stay with the Hyperion system, because of all the time, energy and money that has been invested in it

    Have developed expertise in creating reports
    Hyperion is a very easy tool to use

6. NETWORK ARCHITECTURE STUDY (Sharon)

  • Late last spring went into contract with the Burton group to help ETS develop a network architecture plan

    Our current network is about 10 years old
    Clearly not supporting the growing needs of the district
    Now have Measure "C" funds to replace a good majority of the network

    Want to spend these funds in the most cost efficient manner

    Can eliminate the ATM backbone and go strictly to an Ethernet backbone

  • When you go out to bid, you want to make sure that:
    1. your bids specifications are in line with what you need to do
    2. need an over arching plan of how you want the network to perform, how you want it to look
    3. need to have a plan of how you are going to implement and use your network, which will drive a specific design
    4. your equipment needs to be able to adapt to any changes that come up
  • There was a management presentation, the end of September that gave a high level over view of the completed report

    The entire report is posted on the ETS website under Networks

  • Currently do not have any security equipment on our network
  • Next step is to complete a detailed design then go into building the bid specifications

    Will be replacing over 200 network devices throughout the district

  • Hoping to have bid results in by the end of spring quarter
  • Will take more than 12 months to do all replacements due to the fact that they will be tied into the renovations on both campuses
  • The new Ethernet core is in place on both campuses

    FH – the new campus center and the lower campus are on the new Ethernet backbone
    DA – the Kirsch building, student services and the science complex are on the new Ethernet backbone

7. SECURITY AUDIT PROECT (Chien)

  • Purpose of the audit is to be able to plug any security holes when we move to the new Banner system
  • RFP has gone out to the vendors and has already been closed

Have three vendors competing for the project
Have an evaluation committee formed
Have detailed evaluation criteria set up and are in the process of selecting a vendor

  • The three things that will come out of this audit are:
    1. Will have a recommendation to report to the finance audit committee
    2. Will identify any weaknesses or deficiencies with our current practices
    3. Will go to each department to find out where the weaknesses are
  • The project is scheduled to be completed January 30, 2009

8.  DISASTER RECOVERY FOR EIS (Chien)

  • Have to take into consideration what will happen to our primary site and the equipment that is there when a major disaster happens

    Currently we have a centralized, integrated database
    Today if we lost our main administrative system, FRS, SIS, & HRS, we would weeks away from recovery

  • While we are provisioning the hardware equipment we are provisioning enough additional equipment to be able to do the fail over
  • Currently in the process of determining where the fail over site will be located

    Going out to bid to select a host vendor to host the fail over equipment

  • The ideal situation for the future is to have a primary system running here on the campus while live data is simultaneously communicated to the host site (would be stand-by 24/7)

    In a disaster we would have use of a limited system within 4 hours
    Would not need to be on campus to access the system

  • Currently doing the RFP document

    Will go out for the bid process in November
    Hope to select a vendor by the end of December
    Go to the board in January to recommend adoption of the process
    Hope to have everything in place by May so it will be ready when the FRS in the new EIS system goes live June 1st, 2009

  • Over all budget:

    Hardware – imbedded into the price for the total EIS - $1.8M (Measure "C" Funds)
    Hosting – estimated at no more than $250K – one time cost for set up and $100K on an annual basis (covered by other funds)

  • Mike Murphy suggested that we also need to do business continuity planning

    There is some emergency preparedness going on, which is an immediate response to a disaster, not business continuity planning

    It is not an ETS or technology step but what every department should be doing

9.  MORATORIUM ON CHANGES TO LEGACY SYSTEMS (Fred)

  • Legacy systems refers to the IA+ - SIS, FRS & HRS

    Also refers to the ancillary systems that connect with IA+

  • Have established a hold on making future system changes to the legacy systems unless they are very, very critical
  • Have a core committee established in the EIS framework which has representatives from across the different functional groups from both campuses as well as central services

    This committee will take any new requests for legacy projects and evaluate them on their criticality

    The committee will ask if the request is absolutely needed because of a mandate by law, or is it needed to maintain current functionality that is very, very critical and there is no other easy work around to handle it in the meantime

    If the committee thinks the change is critical, the request will get moved up to Chancellors staff and be approved or not approved for going forward

  • Any changes made to the old legacy systems will not be reflected in the new EIS system

10. ETAC MEMBERSHIP (Fred)

  • The original membership for the ETAC committee was established in 2000
  • By winter of 2001 FA had been added as a member of the committee, with the capacity of either a single or double role

    By 2/8/2001 the membership was as follows:
    CTO – chair
    2 – administrative reps from each campus
    2 - academic senate reps from each campus
    2 – classified senate reps from each campus
    1 – student rep from each campus
    1 – CS person
    1 – FA rep

  • In 2007 a central services classified rep was added
  • Recently SEIU has ask for membership on the committee

    There was no objection to the addition of an SEIU rep on the committee
    Starting in November of 2008 the committee will be comprised of:
    CTO – chair
    2 – administrative reps from each campus
    2 - academic senate reps from each campus
    2 – classified senate reps from each campus
    1 – central services classified senate rep
    1 – student rep from each campus
    1 – CS person
    1 – FA rep
    1 – SEIU rep

11.  FUTURE AGENDA ITEMS (ALL)

  • Periodically have a wireless update
  • Policies and procedures for labs
  • Renovation of L Quad Issues – Beth Grobman
  • Update on the progress of the online training on grades

    Students were dropped on line and Beth wanted to know if it was successful in terms of the admissions people

    Have been doing drops and it has been successful
    Will be putting a little more information on line about submitting grades through the portal
    Bubble sheets will be sent out for a few more quarters and then will disappear

12. ADJOURNMENT

  • Adjourned:  2:03 pm

Next Meeting: Wednesday, December 10, 2008, via video conferencing

 
 

 

Last Updated: Wednesday, November 19, 2008 at 10:33:42 AM
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