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EDUCATIONAL TECHNOLOGY ADVISORY
COMMITTEE
May 13,
2009
ATTENDEES: Rich Hansen, Kurt Hueg, Stan Judkins, Sherri Mines,
Leif Nelson, Jerry Rosenberg, Fred Sherman, Alex
Swanner, Pam Wilkes
GUESTS: Sharon Luciw, Chien Shih, David Gillett
Convened: 12:32 pm
1. INTRODUCTIONS (All)
2. APPROVAL OF THE MINUTES
(Fred)
- Will stand approved as
posted
3. GENERAL NEWS (ALL)
4. HW/SW STANDARDS COMMITTEE
MEETING (Sharon)
- Current optional peripheral HP scanner on the
Standards list has been discontinued
The new model has arrived and Tech Services will be
testing it to make certain that it is fully compatible
- There
was a lot of discussion about the multi media rooms and the particular control
system that is currently being looked at to standardize on
Decided to put together a
sub committee to do an evaluation on the consol system that is being suggested
and make sure that all the user and support requirements are being met
There will be faculty on the
committee
Dan Mitchell from DA and not
sure who from FH
Sharon will go to each of
the Technology Task Force meetings and ask for people to participate
5. EIS STATUS (Chien)
- In
April got all the general person ID's migrated over from our legacy system to
Banner
- Single
sign on from Luminis into Banner is ready
- Did a
project go-live assessment
- By May 15th will be shifting from a testing
environment to a production environment
- Will
also be doing the system load testing this month
- Beyond
July 1st we will be going live with the HR (1/2010) and Student
(4/2010) modules
- By
June 1st the system will freeze for production
6. MEETING MAKER MIGRATION (Sharon / Chien)
7. SECURITY INCIDENTS
(Sharon)
- Sharon
had a list of 11 incidences since 3/31/09
1. On 3/31 there was a computer
that appeared to be compromised with the Conficker virus
2. On 4/17 Sharon received an
e-mail that someone was claiming that the offensive postings they were
receiving on their forum came form a computer that was attached to our network
– unable to track since it was in the range of the guest wireless on the
DA campus
3. On 4/23 there was a large
amount of Spam coming from a district e-mail account (FH ASFC Smart Shop) – ETS tracked down the account
and blocked it - the district was getting messages from service organizations
that they were going to blacklist FHDA
4. On 4/24 Sharon sent out an
e-mail about a fraudulent message that claimed it was sent out by the Call
Center asking for a User Name and Password for verification
5. On 4/27 an instructor at FH
exposed SSN's by coping a file onto an unsecured academic server – only
about 100 students affected and notifications are being sent out
6. On 4/28 report of a possible
identity theft problem
7. On 4/29 due to an unlocked
door thieves took an iMac computer and attempted to remove the projector that
was mounted in the room
8. On 4/29 the main DA web
server was compromised with a BOT
9. On 5/7 there was a
threatening e-mail to a DA staff member
10. On 5/12 possible phishing:
DAINTERN e-mail box at FHDA – being used to send out e-mails
11. On 5/12 there was a spambot
on the FH campus - on a Dell computer in one of the trailers in lot 6
8. DISASTER RECOVERY (Chien)
- Although disasters don't happen often it is something we need to be
prepared for
- We are focusing on how to protect our data first
- Have
established a site in Carlsbad
- The
system has been powered up and running
There is a secure, private DSL line for FHDA to
connect to the site for internal maintenance purposes
Our people already have access to the server and
database located in Carlsbad and are currently doing configuration work
We have a 1 (one) Gigabit link through CENIC
Installation will occur between May 17th –
June 17th
Have already verified that the site, and the fiber
channel pipe are already in place only need to connect to the site
Anticipate that by July 1st, we will have
data duplication between the two sites
All the data that we have at FHDA will be replicated
down in Carlsbad, as well as the application itself
If we get a total shutdown of the system here for
any reason, we can still have about 99.9% of the data available that we can
immediately connect to in order to continue operations
It is a hot site, real time up dating – a
unique system in the California Community College system
Have only heard of one other Community College on
the east coast trying to do what we are doing
Most Community Colleges in our system do disaster
recovery by back up tape
Usually takes several weeks to recover from this
type of system
- Any
EIS system we go live with will be automatically replicated at the disaster
recovery site
- Anticipate the that site will become fully operational by September 1st,
2009
9. IMPACT OF BUDGET CUTS
(Sharon/Chien)
.
- Like
every area of the District, ETS was ask to take their fair share of budget cuts
We took them using a variety of means
1) Cut contracts – about
$250K of annual costs
This did not count towards our prorated amount of
our share
2) For our prorated share: we
cut "B" budgets back; and are in the process of giving alerts out that layoffs
might occur, and for a great majority of our staff were able to reassign work
into Measure "C" projects – the funding lasts as long as the project or
for as long as there is funding in Measure "C" (which ever comes first)
At the end of this time, we will be faced with the
same dilemma that everyone has been faced with
These cuts will have an impact on the kind of
services we can provide
- Chien's area can be divided into three basic types of activity
1) Essential core activities
– something that if it happens, you drop everything else because you have
to do it
2) Scheduled, planned activity
– things you have to do by a certain date
3) It would be nice to have,
but not necessary and is additional work for ETS
- Chien's area has one position that has been cut 50% and another position
being funded by EIS backfill dollars
- In
Sharon's area the priorities will be those essential functions for the district
and for those additional things, the response time is going to grow longer
Won't be able to guarantee same day response for any
kind of repairs
For a security incident; a district wide outage; in
classroom emergencies these will be handled first
Measure "C" is a bullet train that left the station
and you can't stop it, so it needs to continue to be supported
The Measure "C" technology projects, such as the
network refresh are a year behind based on other priorities that happened
around the district
Have started working on it again and can't let
anything interrupt it any longer
Network security deployment of equipment; telephone
replacement which is coming up in about three years and can't hold off on it;
pent up demand to get wireless deployed throughout (boarder line essential
service – nice to have but not a necessity); encryption for laptops and
desktops is an essential project that needs to be popped up to the top of the
list
Anything beyond this is a prioritization and a
negotiation with the colleges as to what order do we start working on things
When people get moved over to measure "C" there is
less flexibility in how that particular staff can be used
Things are going to get stretched out and it will
take longer to get things done
Biggest impact is that there is no guarantee of same
day service for an individual
There are certain departments/labs that have IA's
(Instructional Associates) that are performing some level of tech service which
do not belong to ETS
Do not know how they are being affected
Usually find out after someone has been reassigned
and then they come to ETS to take over the function
More and more the colleges are asking ETS to take
over the management of the labs and yet we aren't getting any more staff
Are currently looking at how the labs can be managed
in a more standardized, automated and remote fashion
10. FUTURE AGENDA ITEMS
(ALL)
- None
were brought forward
11. ADJOURNMENT
Next Meeting: Wednesday, June 10, 2009,
via video conferencing
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