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EDUCATIONAL TECHNOLOGY ADVISORY
COMMITTEE
5/03/2006, 12:30-2:00 pm
ATTENDEES:
Tom Dolen, Linda Elvin, David Gillett, Scott Heffner, Chuck Lindauer, Mike
Murphy, Willie Pritchard, John Swensson
GUESTS: Sharon Luciw, Gerry Gyuire
Convened: 12:48 pm
1. APPROVAL OF THE MINUTES OF THE LAST
MEETING
· Will stand approved as posted
2. GENERAL NEWS –WIRELESS PROJECT
UPDATE; ID MANAGEMENT SYSTEM BID PROGRESS; MAUI REPLACEMENT PROJECT; NEW VERSION
OF MEETING MAKER COMING ON FRIDAY, MAY 12; STANDARD COMMITTEE REPORT; FULL
TECH SERVICES FAQ NOW AVAILABLE ON ETS WEB SITE
3. SERVICE LEVEL AGREEMENTS –
a) Status of constituency review of the Technical
Services SLA, the Systems and Operations SLA, the Call Center SLA, the Network
& Telecom SLA, and the Information Systems SLA. Where are you in the review
process? Can we wrap them up at the next meeting?
· All ETS SLA's are out for review
ETAC members should have been sharing them with their constituency groups
Need to get to some resolution
· Willie would like to take to the CAC, for approval and
sign-off, before the end of this academic year
They have three more meetings this year
The CAC meets on the second and fourth Fridays of the month
The normal process for the CAC is to have a first reading, where the
concept is introduced – then a second reading where they decide
whether or not to approve what has been brought before them
The soonest Willie can take all of the SLA's to the CAC is the first
meeting in June
Would like to be able to get copies to committee members at least a
week before this meeting
The SLAs will be updated, with the comments from ETAC members and their
constituency groups, before going to the CAC
Chuck's suggestion was to go with what we currently have and review the
documents again next year
· There is a very detailed Tech
Services SLA FAQ, put together by Sharon, which has been posted to the ETS
website
4. OTHER ITEMS FROM THE COMMITTEE
· Willie's job will be changing
Effective September 21st, Willie will be taking a faculty position
as academic coordinator in Distance Learning at DA
Between now and September 21st he will continue to serve as
Vice Chancellor and CTO
An announcement has gone out to fill the position of CTO
The position is being advertised nationally
At this point in time, there is no intention of changing the current organization
of ETS
Martha wants to defer filling the Director of Information Systems position
until after the CTO's position has been filled, but will fill it with an
interim until then
Martha is dedicated to having ETAC continue, but at this time it is not
known what the fall start up schedule will be
The new schedule will be determined after the new CTO is in place
· Had a brief discussion about having a SANs storage backup
system for storing all user data as well as a way of interacting with your
data
5. ADJOURNMENT
· Adjourned: 1:55 pm
Next Meeting: Wednesday, May 17, 2006, 12:30 – 2:00, via videoconferencing
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