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  ETAC Committee

May 3, 2006 Agenda

 

 

Educational Technology
Advisory Committee

 


5/03/2006, 12:30 pm – 2:00
via videoconferencing

Studio “B” Broadcast Media at DA &
ISC Conference Room at FH

 

Attendees:

Kristin Tripp Caldwell, Diana Cohn, Tom Dolen, Linda Elvin, David Gillett, Jeanine Hawk, Scott Heffner, Chuck Lindauer, Mike Murphy, Willie Pritchard, Jefferson Shirley, John Swensson

 
   
Agenda topics:

1. Approval of the minutes of the last meeting
2. General news –wireless project update; ID management system bid progress; MAUI replacement project update; new version of Meeting Maker coming on Friday, May 12; Standard committee report; full Tech Services FAQ now available on ETS web site.
3. Service Level Agreements --
(a) Status of constituency review of the Technical Services SLA, the Systems & Operations SLA, the Call Center SLA, the Networks & Telecom SLA, and the Information Systems SLA. Where are you in the review process? Can we wrap them up at next meeting?
4. Other items from the committee
5. Adjournment

Guests:

Sharon Luciw, Gerry Gyuire

   

Notes:

To be taken by Pam Eberhard

Action Items:  
Handouts: (as needed) All Service Level Agreements (SLAs)
Next Meeting: Wednesday, May 17, 2006, 12:30 - 2:00, via videoconferencing

 
 

 

Last Updated: Tuesday, May 16, 2006 at 12:14:57 PM
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