March 22, 2006 Agenda

	Educational Technology Advisory Committee
	3/22/2006, 1:30 pm – 3:00 pm via videoconferencing Studio “B” Broadcast Media at DA & Plant Services Conference Rm D160 at FH
Attendees:	Kristin Tripp Caldwell, Diana Cohn, Tom Dolen, Linda Elvin, David Gillett, Jeanine Hawk, Scott Heffner, Chuck Lindauer, Mike Murphy, Willie Pritchard, Jefferson Shirley, John Swensson
Agenda topics:	1. Approval of the minutes of the last meeting 2. General news – Status update on the portal test; wireless project update; ID management system bid progress; new version of Meeting Maker coming during Spring quarter 3. Meeting time (12:30 - 2:00 or 1:30 - 3:00?) 4. Service Level Agreements -- (a) Status of constituency review of the Technical Services SLA. Where are you in the review process? (b) Status of constituency review of the Systems and Operations SLA. Where are you in the review process? (c) Introduce new SLA for Call Center 5. Other items from the committee 6. Adjournment
Guests:	Sharon Luciw, Gerry Gyuire
Notes:	To be taken by Pam Eberhardt
Action Items:
Handouts: (as needed)	Service Level Agreements (SLAs) for Technical Services (previously distributed) and Systems & Operations (previously distributed); SLA for Call Center distributed before this meeting
Next Meeting:	Wednesday, April 19, 2006, 12:30 - 2:00, via teleconferencing

Last Updated: Tuesday, April 4, 2006 at 1:59:03 PM
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