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Getting Help
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Support |
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The ETS Call Center provides
technical support over the phone, online or via email. Many of the
answers to your frequently asked questions, other helpful information
and software downloads
are available on this web site. There are a lot of resources available
to you online, so explore the menu choices to the left for help. You
may find that many of your questions are answered there. Also, the ETS Notifications page is regularly updated with information about the latest viruses, status of the network, and systems availability.
If
we are unable to directly handle your request through these channels,
we will escalate your request to the appropriate team of ETS
professionals, and track your request to ensure prompt resolution and
quality service. |
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Contact Us: |
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Scheduled Hours of Operation
Monday -Thursday
7:00am - 3:00pm
Friday
Closed (if you have an emergency please call the Call Center at (408)864-8324 and press "3" to leave a vmail that will page an ETS personnel)
Saturday - Sunday
Closed |
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Last Updated: Friday, September 15, 2006 at 9:10:27 AM
©2008 Foothill-De Anza Community College District
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