Multimedia Equipment Reservation and Support |
Please place your requests for audio visual/multimedia reservations at least 24 hours in advance so that we can be sure to confirm your request. If you wish to borrow the equipment on a Monday, please place your request no later than the previous Thursday. You can place your requests by calling (408)864-8324, emailing us at techhelp@fhda.edu, or logging in at: http://ets.fhda.edu/call_center
All equipment borrowed needs to be picked up and returned by you (not a student) at the appropriate campus Technical Services Department. At Foothill Technical Services is located in room 3618, and at De Anza in room LCW 124. If you are unable to return the equipment to Technical Services (late class, etc), please return it to the Media Center (FH), or the Security office (DA), and inform ETS by calling the Call Center at (408)864-8324.
If you are having difficulties with multimedia equipment, please call the Call Center at (408)864-8324, then press 3. This will allow you to leave us a voicemail which will page an ETS personnel to assist you as soon as possible. It is crucial that you leave a contact number (either the phone extension in the room you are in or a cell phone number). This is because very often your issue can be resolved very quickly over the phone, getting you back in business most expediously.
To see Foothill's Technical Services page which has a list of multimedia equipment found in most rooms around the campus, click here. For De Anza's Technical Services page, click here.
Please look at the console of the equipment you are trying to use, and select the appropriate link below to download a user guide (PDF format). Print out for your useage.
Extron Single Projector System (All Lower Campus classrooms except 8607 and 8609 at FH)
Extron Dual Projector System (FH 8607 and 8609)
SP System (most rooms at DA and FH)
Chinese Heritage Room System (FH campus)
FH 8401 (FH campus)
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