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Getting Help

 

The ETS Call Center provides technical support over the phone, online or via email. Many of the answers to your frequently asked questions, other helpful information and software downloads are available on this web site. There are a lot of resources available to you online, so explore the menu choices to the left for help. You may find that many of your questions are answered there. Also, the ETS Notifications page is regularly updated with information about the latest viruses, status of the network, and systems availability.

If we are unable to directly handle your request through these channels, we will escalate your request to the appropriate team of ETS professionals, and track your request to ensure prompt resolution and quality service. 

 

 

Contact Us:

Scheduled Hours of Operation

Monday -Thursday
7:00am - 6:00pm

Friday
7:00am - 5:00 pm  

 

Saturday - Sunday
Closed

Contacting the Call Center

Telephone:
(408) 864-TECH (8324)

Email:
techhelp@fhda.edu

Online:
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Last Updated: Wednesday, December 5, 2007 at 11:24:58 AM
©2008 Foothill-De Anza Community College District

 
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